Heat pumps · UK

STIEBEL ELTRON WPW-I 12 H 400 Premium

The STIEBEL ELTRON WPW-I 12 H 400 Premium is a heat pump with SCOP (35 °C) 6.3 and refrigerant R410A.1,2

Key figures

SCOP (35 °C)
6.32

Seasonal efficiency: how much heat you get per kWh of electricity across a heating season.

Refrigerant
R410A1
Official source
Type (source)
Water-to-water1
Official source
Rated output 35 °C
14kW2
Official source
Rated output 55 °C
12kW2
Official source
UK

Rules in the UK

Boiler Upgrade Scheme

Check conditions

£7,500 – £9,0003Fixed grant (England & Wales)

Fixed grant in England and Wales, deducted from your installer’s quote. £9,000 when replacing oil or LPG off the gas grid (until March 2027). Scotland: Home Energy Scotland grant instead.4,5

  • Must be MCS-certified (product and installer). Check the Ofgem product eligibility list.
  • Rated output 14 kW; the scheme covers systems up to 45 kW.
  • SCOP at 55 °C: 4.1. The installed system needs a SCOP of at least 2.8 (MCS calculation).
Heat pump grants in the UK explained →

Technical specifications

General
Type (source)Water-to-water1
Compressors11
Capacity controlkeine1
Performance
Rated output 35 °C14 kW2
Rated output 55 °C12 kW2
Efficiency
SCOP (35 °C)6.32
SCOP (55 °C)4.12
Seasonal efficiency ηs 35 °C249 %2
Seasonal efficiency ηs 55 °C161 %2
Energy label 35 °CA+++2
Energy label 55 °CA+++2
Noise
Indoor unit sound power46 dB(A)2
Refrigerant
RefrigerantR410A1
Refrigerant charge2.95 kg1
Electrical
Max. power input4.9 kW1
Connectivity & smart
SG ReadyYes1

How it ranks

SCOP (35 °C): better than 47% of comparable models in our database (Heat pumps · Water-to-water · ≥ 14 kW; n = 65).

Rank 33 of 66

Compared with every model on VersusIndex in the same group with a known value; equal values do not count as better. This says nothing about price, installation or reliability.

Similar models

Other brands, same type and a comparable size.

More from STIEBEL ELTRON

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Guides on heat pumps

How we collect and check this data →

Frequently asked questions

What is the SCOP (35 °C) of the STIEBEL ELTRON WPW-I 12 H 400 Premium?

The SCOP (35 °C) of the STIEBEL ELTRON WPW-I 12 H 400 Premium is 6.3.1,2

Which refrigerant does the STIEBEL ELTRON WPW-I 12 H 400 Premium use?

The refrigerant of the STIEBEL ELTRON WPW-I 12 H 400 Premium is R410A.1,2

How much Boiler Upgrade Scheme grant can you get for the STIEBEL ELTRON WPW-I 12 H 400 Premium?

£7,500 in England and Wales, provided the product and installer are MCS-certified (£9,000 when replacing oil or LPG off the gas grid, until March 2027). The installer applies and deducts the grant from your quote.1,2

Sources

  1. List of eligible heat pumps (BEG) — Bundesamt für Wirtschaft und Ausfuhrkontrolle (BAFA) · accessed 18 Oct 2026
  2. European Product Registry for Energy Labelling (EPREL) – heat pumps — Europese Commissie · accessed 15 Oct 2026
  3. Boiler Upgrade Scheme: what you can get — GOV.UK · accessed 27 Sept 2026
  4. Boiler Upgrade Scheme: guidance for installers (V5) — Ofgem · accessed 27 Sept 2026
  5. Boiler Upgrade Scheme product eligibility — Ofgem · accessed 27 Sept 2026