Heat pumps · IE

Heliotherm PR20E-M-WEB

The Heliotherm PR20E-M-WEB is a heat pump with SCOP (35 °C) 6.2 and refrigerant R410A.1,2

Key figures

SCOP (35 °C)
6.22

Seasonal efficiency: how much heat you get per kWh of electricity across a heating season.

Refrigerant
R410A1
Official source
Type (source)
Ground source1
Official source
Rated output 35 °C
20kW2
Official source
Rated output 55 °C
20kW2
Official source
IE

Rules in Ireland

SEAI Heat Pump System Grant

Check conditions

€14,5003Maximum for a house, incl. €2,000 boiler scrappage

Up to €14,500 for a house (€11,500 for an apartment), including a €2,000 boiler scrappage grant when an oil, gas, solid-fuel or storage-heater system is removed. Homes built before 2007 need a technical assessment (€200 grant) unless the BER shows a Heat Loss Indicator of 2.3 or less. Installation is charged at 9% VAT.4

  • The heat pump must be listed on SEAI's Home Appliance Register of Performance (HARP) and installed by an SEAI-registered contractor.
  • Home built and occupied before 2021, with an MPRN; grant approval before any work starts and a BER assessment afterwards.

Heat pumps: grants and rules in Ireland →

Technical specifications

General
Type (source)Ground source1
Performance
Rated output 35 °C20 kW2
Rated output 55 °C20 kW2
Efficiency
SCOP (35 °C)6.22
SCOP (55 °C)4.422
Seasonal efficiency ηs 35 °C245 %2
Seasonal efficiency ηs 55 °C174 %2
Energy label 35 °CA+++2
Energy label 55 °CA+++2
Noise
Indoor unit sound power43 dB(A)2
Refrigerant
RefrigerantR410A1
Refrigerant GWP2,0881
Grants & market
ISDE grant (NL)5,925 €1

How it ranks

SCOP (35 °C): better than 90% of comparable models in our database (Heat pumps · Ground source · ≥ 14 kW; n = 123).

Rank 12 of 124

Compared with every model on VersusIndex in the same group with a known value; equal values do not count as better. This says nothing about price, installation or reliability.

Similar models

Other brands, same type and a comparable size.

More from Heliotherm

All Heliotherm models (6) →

How we collect and check this data →

Frequently asked questions

What is the SCOP (35 °C) of the Heliotherm PR20E-M-WEB?

The SCOP (35 °C) of the Heliotherm PR20E-M-WEB is 6.2.1,2

Which refrigerant does the Heliotherm PR20E-M-WEB use?

The refrigerant of the Heliotherm PR20E-M-WEB is R410A.1,2

How much SEAI grant can you get for the Heliotherm PR20E-M-WEB?

Up to €14,500 with the SEAI Heat Pump System Grant, including €2,000 boiler scrappage when an oil, gas, solid-fuel or storage-heater system is removed (€11,500 for an apartment). The home must be built and occupied before 2021, the heat pump must be on SEAI's HARP register and you need grant approval before work starts.1,2

Sources

  1. ISDE heat pump notification code list — Rijksdienst voor Ondernemend Nederland (RVO) · accessed 25 Oct 2026
  2. European Product Registry for Energy Labelling (EPREL) – heat pumps — Europese Commissie · accessed 15 Oct 2026
  3. Heat Pump System Grants — SEAI · accessed 4 Oct 2026
  4. Heat pump heating system (VAT) — Revenue · accessed 4 Oct 2026